1. Who is the International Organisation for Standardization and What Do They Do?

    As the first in our 4-part series about the upcoming changes to ISO 9001 and ISO 14001, and the introduction of ISO 45001, we’d like to introduce to you the organisation behind the standards – ISO. What is ISO? ISO (International Organization for Standardization) is the world’s largest developer of voluntary International Standards. These standards […]

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  2. Quality hierarchy of customer satisfaction

    The ISO standards for Quality Management Systems, the ISO 9001 series, have shifted over time from being very heavily focussed on documented procedures to being more process focussed and centred on the customer. We saw this in the ISO 9001:2008 version, and with the new version of ISO 9001 due out in 2015 we can […]

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  3. What is the difference between AS/NZS 4801 and OHSAS 18001?

    As we move towards an increasingly globalised business community, many Australian companies are beginning to wonder – AS/NZS 4801 or OHSAS 18001? Both standards align well with other Management Systems standards, such as ISO 9001:2008 (Quality management systems) and ISO 14001:2004 (Environmental management systems), however this post aims to outline their subtle differences. To give […]

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